A new survey shows Somerset radiography patients are overwhelmingly happy with their treatment.

A national patient survey by the NHS consulted over 600 patients at eight South West NHS trusts, including 40 from the NHS Somerset Foundation trust which runs Musgrove Park Hospital.

The results showed that 100 per cent of patients reported being satisfied or very satisfied with the service. It also showed 98 per cent of patients felt that their preferences and feelings were taken into account throughout their treatment and that 98 per cent of patients said they were fully informed of how many radiotherapy treatments they would need, as well as the length of their course of treatment

Joanne Penman, Somerset FT’s head of radiotherapy services, said: “I am extremely grateful to colleagues in our radiotherapy team who are immensely skilled and caring individuals. They ensure that our patients get the most accurate radiotherapy and also have the empathy to treat each patient with the compassion and kindness they need during this stressful time in their lives.

“We are continuously trying to improve our services and the patient survey is an important way of receiving feedback from the people we care for.”

 Dr Petra Jankowska, an associate medical director at Somerset FT, added: “The results of this survey are absolutely fantastic and serve to confirm what we know of our radiotherapy team – they are caring and consummate professionals, who we couldn’t be prouder of.”

Michael Marsh, the NHS England South West medical director, said: “Excellent patient care is what every frontline clinician sets out to provide each day.

“These results and heart-warming feedback from patients will be a big boost to colleagues who are working tirelessly to look after their patients in the face of unprecedented demand since the pandemic.”