Since the Government announced that non-essential shops could re-open, Sue Ryder has been planning for a phased return of its charity shops across the UK.

We have been impacted heavily by the Coronavirus outbreak over the last four months as not only have our shops been closed but our fundraising events have been cancelled.

Therefore we are happy to announce that the Sue Ryder shop in Fore Street, Wellington, is now open for business from Tuesday to Saturday between 10am-4pm.

We are restricting the number of people in the shop at any one time and installing floor markings to support social distancing. We have also put in place enhanced shop cleaning, which is why we have reduced opening hours.

We have installed acrylic screens at our tills and hand gel stations at the entrance of each shop for customers to use. We have put in place strict procedures for sorting and selling donated stock and have also decided to close our changing rooms.

We are now able to take donations and while we need your donated goods the increased safety measures we have put in place mean they will need to be kept in a holding area for 48 hours before being sorted and put on the shop floor. This means there may be times when the holding area is full and we are unable to accept stock.

We are incredibly grateful for the support and generosity of the local community in Wellington. The success of our shops is paramount to Sue Ryder’s aim, which is to provide compassionate and expert palliative, bereavement and neurological support.

We look forward to welcoming back our customers and donors, old and new, and we would like to thank our supporters in advance for their patience and understanding as we try our best to navigate the new environment we find ourselves operating in.

Heidi Travis

Chief executive Sue Ryder